Returns & Exchanges

At La Isla, we want you to be completely satisfied with your purchase. If your fashion items aren't the perfect fit, you can return or exchange them within 14 days of delivery provided they are in their original, unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or contact our customer service team with your order number to start the process.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.